+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
It says could not find the account when I tried to link the account.
Usually it will be "Place of Birth" mismatch with application. Try adding state name with commas or without commas with place of birth. Took me few days to figure this out and link the application.
 
hi all,
Can I travel to India with PR due to expire on 16th Jan 2024? When my return date to Canada is Dec 7th 2023
 
Same here, I had 20 entries listed for travel history and all to US 95 percent. Looks like they haven’t even started processing my application.
110 days since application received.
Not sure how long it’s going to take.
 
For those struggling to link an application to GC Key and running into an issue possibly due to 'city/town of birth' mismatch here are my two cents- I referred my COPR that has the place of birth. In my case, it was "City (UPPERCASE) [space] Two letters of state (Uppercase)" Example: MUMBAI MS -> MUMBAI is city and MS stands Maharashtra (state). In no time system fetched my PR application but not the paper-based renewal one which was received this week by IRCC. Having said that, worth giving it a shot who knows this approach may work for most :)
 
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Hi everyone.

I submitted my pr renewal a month ago, and when i checked the pr portal today, the status is remains "submitted".

Is this normal?
 
I see my application status updated to Final decision - October 14, 2023:Your application is in progress. We will send you a message once the final decision has been made.

No idea how long they gonna take to print the card
 
Guys, today my online pr renewal application gets "Primary identification is not provided Incomplete application" in return reason. But the status is still "Submitted". Anyone has the same issue?