PR Portal blank page

[jfrancis85]

waited on hold for over an hour then spoke for 20 mins and her only reply was to contact it department.

 

[sushantkanchan]

So what is a solution for that. Will our application be canceled/Closed/rejected. If we don’t get chance to declare in 7 days our presence in Canada.

What steps were those?

 

[sushantkanchan]

I tried various things as listed below, but nothing works,

1. Using different browsers (Chrome, Safari, Edge, Firefox)
2. Clearing browser cache, cookies, history etc.
3. Using a different computer
4. Using a different IP address all together.

We have no help until IRCC acknowledges that this is an issue and not some mere user specific browser stuff...

Correct.. I tried all those things as well.

 

[rav53]

https://twitter.com/i/web/status/1541795983008231424

Please tweet the ircc regarding issue and also tag Sean Fraser

 

[sheikh20]

Hello,

I received the confirmation email to connect to the PR Portal with my temporary password to confirm my PR, address and picture.
When I log into the portal I get to a blank page with green ticks but not text and I am now stuck there.

I tried to connect from Google Chrome, Firefox, Edge and smartphone but I have the same issue.

I have only 3 days left to confirm. Any idea?

Thank you,
Adrien

I am having the same exact issue

 

[anagrint]

I also tweeted

https://twitter.com/i/web/status/1541869268425244672

More noise we do, sooner they react, I believe.

 

[anagrint]

I also commented on a random post in Facebook here https://www.facebook.com/CitCanada
Just trying to make more noise. If everyone here does it, it can help, I think. At least a chance that they notice us.

 

[L3456]

I just tweeted too.

 

[L3456]

https://twitter.com/i/web/status/1541869343138582528

 

[marpad2]

Going to be about a 60-65 minute wait.

I also contact the MP office nearby and the immigration person is going to call the ircc on my behalf and let me know how it goes later today

Could you talk ?

 

[jfrancis85]

Could you talk ?

I spoke to an agent on the phone, who told me to just contact their IT department, and that it could take 5+ days for a response.

 

[marpad2]

waited on hold for over an hour then spoke for 20 mins and her only reply was to contact it department.

Did she/he give you any number ?

 

[meghatretha]

It is hard to believe that with so many people reporting the issue, IRCC doesn’t know about it. Anyhow, I am in the same boat and this is just frustrating! I have emailed them, posted on their Twitter handle on June 26, sent a general and technical webform, tried calling 50 times, no luck there. Please keep posted on the progress.

 

[jfrancis85]

Did she/he give you any number ?

IT departments don't generally give out phone numbers to the public. You email/create a ticket

 

[sheikh20]

Guys,
How are you able to call IRCC general phone number? They never put me on the queue to speak to an agent no matter when I call. We need to create awareness that this is an issue.