+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Another comedy from Montreal office:

My wife as dependant received now Portal 2 with credentials, but me as main applicant didn't yet :D

What should I do in this situation?
 
Last edited:
Another comedy from Montreal office:

My wife as dependant received now Portal 2 with credentials, but me as main applicant didn't yet :D

What should I do in this situation?

I had the same situation. I sent another email to the portal 1 email telling them that dependent recieved it but I didn't and also sent a webform for technical difficulties and told them that only a case for dependent is showing up but not for me. Then i received mine after a couple of days.
 
I had the same situation. I sent another email to the portal 1 email telling them that dependent recieved it but I didn't and also sent a webform for technical difficulties and told them that only a case for dependent is showing up but not for me. Then i received mine after a couple of days.
I already replied to Portal 1 maybe 15 times and also replied that "i didn't receive portal 2 but my dependant", nothing from their side
 
I already replied to Portal 1 maybe 15 times and also replied that "i didn't receive portal 2 but my dependant", nothing from their side

Like everything else with IRCC, "wait" is the only constant. Nothing else you can do. Keep waiting until eternity....
 
I had the same situation. I sent another email to the portal 1 email telling them that dependent recieved it but I didn't and also sent a webform for technical difficulties and told them that only a case for dependent is showing up but not for me. Then i received mine after a couple of days.
Hi only Me, the PA received but not dependents. Should I email them with portal 1 email?
 
When did you send them an email? And to which email addresses? Also did you try calling IRCC and speaking with an agent about this?
The portal email. I did speak to ircc they said you have to wait. Nothing can be done..I am thinking of raising a webform with the documents proving compelling reasons. Not sure if that will help too. It's all a big pause right now