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PR confirmation portal timelines

kele07

Star Member
Jul 5, 2023
58
34
Another comedy from Montreal office:

My wife as dependant received now Portal 2 with credentials, but me as main applicant didn't yet :D

What should I do in this situation?
 
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mushfiq20

Full Member
Aug 23, 2023
26
8
Another comedy from Montreal office:

My wife as dependant received now Portal 2 with credentials, but me as main applicant didn't yet :D

What should I do in this situation?
I had the same situation. I sent another email to the portal 1 email telling them that dependent recieved it but I didn't and also sent a webform for technical difficulties and told them that only a case for dependent is showing up but not for me. Then i received mine after a couple of days.
 

kele07

Star Member
Jul 5, 2023
58
34
I had the same situation. I sent another email to the portal 1 email telling them that dependent recieved it but I didn't and also sent a webform for technical difficulties and told them that only a case for dependent is showing up but not for me. Then i received mine after a couple of days.
I already replied to Portal 1 maybe 15 times and also replied that "i didn't receive portal 2 but my dependant", nothing from their side
 

mushfiq20

Full Member
Aug 23, 2023
26
8
I already replied to Portal 1 maybe 15 times and also replied that "i didn't receive portal 2 but my dependant", nothing from their side
Like everything else with IRCC, "wait" is the only constant. Nothing else you can do. Keep waiting until eternity....
 

Onejourney

Star Member
Oct 21, 2021
52
7
I had the same situation. I sent another email to the portal 1 email telling them that dependent recieved it but I didn't and also sent a webform for technical difficulties and told them that only a case for dependent is showing up but not for me. Then i received mine after a couple of days.
Hi only Me, the PA received but not dependents. Should I email them with portal 1 email?
 

Akshay778

Star Member
Jun 14, 2017
140
64
When did you send them an email? And to which email addresses? Also did you try calling IRCC and speaking with an agent about this?
The portal email. I did speak to ircc they said you have to wait. Nothing can be done..I am thinking of raising a webform with the documents proving compelling reasons. Not sure if that will help too. It's all a big pause right now