Same thing with me, won't get through an agent. Looks they're getting too many calls.Are you guys getting IRCC agents over the phone? I've tried calling (1-888-242-2100) over 30 times in the past few weeks and not once have I gotten an agent. I tried calling at 8am, 4pm , 12pm all times..I always get the message saying all agents are busy.. I've submitted a webform and they responded with the EXACT same response as the automated message.. This is honestly very frustrating. I've submitted my documents on June 8th and received no response yet.
I think virtual landing unit is a big mess, that could explain the high call volumes