I called yesterday and the agent said the same that they have a huge backlog in Etobicoke officeDid anyone ever tried to contact Etobicoke office and see what is happening with February people?
I was thinking emailing them via ircc.clientportal-portailclient.ircc@cic.gc.ca and see if they respond.
Called the agent
and case is still open. Its been 131 days now.