I submitted on line pr renewal on June 9th,2024. Did not receive any email or mail. Unable to link with GC key, failed too many time. Using on line checking tool keep showing can not find. Finally got hold with a real person on that 1-888 number, told me still in process. I have travel plan in early Apr. Seven months processing time, what to do
My situation is a bit similar in that I applied on May 26, 2024. I found out my application was under further review after my MP's office contacted IRCC on my behalf. You may consider contacting your local MP too. Also, you may consider ordering your GCMS notes through an access to information and privacy act request (ATIP) to try to get an idea of what's happening (especially from the notes section at the very end). Regarding linking your application, try the following instructions which were sent to me by an agent from the call centre when I couldn't link mine (now it's linked):
Please fill out the IRCC Web form and choose Technical difficulties located in the drop down menu under the heading Enquiry. Please also add the following information:
- Any error messages you received. To do this:
please include screen shots showing the full browser window, including the website address field of the:
page preceding the error, and
error message.
- All the answers provided while trying to link your application. To do this:
once on that page and after entering all your answers, provide us with screen shots.
- The personal information page of your passport.
I think the usual issue is that they miss adding one's city of birth to the application on the GCMS so that causes a discrepancy when attempting to link the application as the city of birth field is mandatory. Consider hinting to that speculation in the webform in order to emphasize your city of birth so they can add it if that's the issue. The client application tool never worked for me.
Today I received an email requesting additional documents by mail such as copies of all pages of my passports, lease agreements, utility bills, and provincial ids. I'm hoping they'll respond soon after they receive them from me. Maybe your application is in a similar track as mine and you'll receive some correspondence (or maybe even your card!) soon. Keep your spirits high, try my humble suggestions, and let's hope for the best together!