My PR card replacement application was received by IRCC June 29, and started processing on Aug 8. It has been in process since then. Just spoke to an IRCC agent, he told me that the office is currently processing applications received mid June ish. It will be a few more days till they get to mine..
I guess agent Says anything what they want to now days. Dont trust.
About my case.
PR renewal Application delivered on May 30th ( my application my Daughters and my wife).
PR holder from OCT 2018 only out of country for 2 months after getting PR.
I received PR card July 6th 2022.
I am still waiting for my wife and Daughters PR Card, I called at least 10 time so many different answers, but most agent recently said Photo and all ok just waiting for officer to release card. before that they said print shop issue and all.
raised 4 web forms 3 closed saying we cant identify your identity, after providing all correct details.
So its in some God's hand

whenever they want to release they will release PR card.
I was not sure will they receive PR card or not as there is no escalation process., so I submitted citizenship application believe me just in 3 months , BG check completed, I already completed test and system updates saying test completed.
So all excuse like background check going on for PR card and all is not correct. Its just they are not answerable to anyone so they decide rules

.