My spouse and I became PR in 2015 and had blank last name on immigration papers. To get everything corrected, we went through legal name change process and applied for our PR card replacements.
We both sent our application in a single envelope in June and our applications were received on 14-June.
Online status shows that they started processing on 02-Aug.
Strange thing is, I have already received my card but my spouse's online status hasn't changed since then. They still haven't issued her card.
We both have same travel history. I can't understand what they are doing with her application.
Also, it still hasn't been two years since we landed in Canada so there shouldn't be any question to residency obligations.
Can anyone suggest what to do now?
Thanks.