Here is what you can try -My wife had resubmitted her photo, which was delivered to their office (Nova Scotia) around Sep 21, 2022. It's been almost 6 months and we haven't received the PR card. Is anyone else in the same boat?
FedEx showed that the envelope was delivered. Note that my wife was in India at that time and sent it from India. Does that make any difference? She is now back in Canada (had applied for PRTD while in India). Would you recommend resubmitting the photos, given that IRCC seems to be now opening Nov/Dec envelopes? They probably missed ours somehow.
Also, I assume only way to get PR card application number (for getting access to online account to track this) is to contact an agent? Are there recommended times to contact? We keep calling them and it says due to high volume of calls, we can't answer! This is frustrating.
1. Link pr card using steps here - https://askkubeir.com/pr-card-application/ OR
2. Call IRCC at 1 (888) 242-2100 . When you call IRCC, It will ask you for the UCI , press two i.e. no UCI available and then as soon as the Message for AF and UK refugees start playing press 330 in quick succession you will be able to reach them. The real deal is - dont wait to hear out the refugee messages .Once you get hold of an agent, ask for your PR card application number ( it starts with letter "R"). You can go to step 1 and link your card application.