Hi all! Posting for the first time. I sent my paperwork for a PR Renewal Card in June 2020, they started processing my application in September 2020 and I have heard nothing since. This is my timeline:
Permanent Resident Card
- We received your application for a permanent resident card on June 8, 2020.
- We sent you correspondence acknowledging receipt of your application(s) on September 21, 2020.
- We started processing your application on September 21, 2020.
I have contacted them monthly using the webform and I always get the same answer - that it's still in progress and that due to COVID files are delayed, but I see nobody on here with my timeline. Does anybody know if there is a number to call to speak with someone directly? Should I send a new application in? I am so frustrated. My card expired in December.