@Zain53 and
@Rasha -- waiting is probably your only option, and there is little or no promise that IRCC will facilitate delivery of your PR cards within any particular time frame. Frustrations understood. But your options are limited.
In this regard, the observation by
@canuck78, in particular "
Assume the fact that if you have been living in Canada you are able to live without problems in Canada without a valid PR card . . . , " warrants some context and expanding a bit. This explains (at least in part) why scheduling the actual pickup of a new PR card is NOT a priority for IRCC.
It is just a status card. PRs settled and living in Canada generally (with some exceptions) do not need to possess or present the PR status card.
Reminder: the PR card is NOT a travel document. PRs do NOT need a valid PR card to travel internationally. IRCC provides an alternative procedure, the PR Travel Document, for PRs who are abroad and need Canadian issued documentation (either a valid status (PR) card or a PR Travel Document) in addition to their regular Travel Document (for most that is their home country passport) to board commercial transportation for traveling to Canada.
That is, from the perspective of IRCC, there is no pressing need to deliver a PR card to a PR. It is not generally needed in Canada. And it is not necessary for international travel (distinguishing necessity from convenience; obviously, having a valid PR card to present when boarding flights to Canada from abroad is far more convenient than having to obtain a PR TD, but IRCC appears to assess priority relative to necessity far more than convenience).
Moreover, relative to international travel, remember that the Charter of Rights distinguishes the protected rights of citizens in regards to international travel, and explicitly does NOT protect such rights for PRs. The capacity of a PR to travel internationally generally depends on the passport the PR carries, not Canadian status or Canadian law.
Potential Questions for PRs Required to Pick-up PRC In-person:
It further warrants noting that, in contrast, most PRs are mailed the newly issued PR card. There are some indications that sometimes the PRC is not mailed, but needs to be picked up in person, randomly, as a more or less spot-check quality assurance procedure.
More often, however, the in-person pick-up is related to the particular PR's case and specific reasons for requiring the PR to personally appear and be subject to at least a counter-interview. This may be no more than a technical issue in regards to the PR's address . . . generally PRCs will NOT be mailed to any address other than a residential address at which IRCC is satisfied the PR is actually residing (and will not be mailed to the PR's representative, for example). That is, PRCs are not, not generally, mailed to an individual's "mailing" address unless it is clear that is the place where the individual is actually living.
So, again, the reason why IRCC did not mail the PRC can range from simply a more or less technical address issue to cases in which IRCC has concerns about where the PR is actually living, including concerns about whether the PR is outside Canada.
In regards to this, in its practices, in the way IRCC actually does these things, the "
decision-made" to issue a PRC, and its issuance, does NOT guarantee a decision has been made to actually deliver the PRC to the individual. I have seen some pushback by the Federal Court regarding this practice, but at last count it appears that IRCC continues to sometimes withhold delivery of newly issued PRCs conditioned on the outcome of a counter-interview confirming certain information about the PR . . . and thus, sometimes PRs are not actually delivered the new PRC when they go to pick it up . . .
this is NOT a reason to worry for any PR who is in RO compliance and who has given IRCC complete and accurate information (delivery will only be withheld for actual cause).
Bottom-line: not all PRs are required to pick-up PRC in-person, and indeed most are not. Which further tends to lower the government's priority for facilitating this process. In other words, there is not much anyone in the forum can do or say that will offer much help. Sorry.