Also to give you some idea of Canada Post delay. We just received some snail mail bank statements of Nov 2024.
So.. yeah... Could be on IRCC or Canada Post is still dealing with backlog of postal services because of their strike last year.
PR Card Delivery during Canada Post Strike
- Thread starter ktobah
- Start date
So.. yeah... Could be on IRCC or Canada Post is still dealing with backlog of postal services because of their strike last year.
Nope, however i did call them and they told me to send a reply to the email that asked me to pick my card.
But that email is a do not reply address right? And what to reply on that email please guide?
The email that I got was from WST-CitizenshipClient-Notification@cic.gc.ca. This email I guess is for the Vancouver ircc office. I just replied to that email: -
Hi There,
On DATE, I got a mail through this Address, regarding the option to pick up my PR Card (Application Number - ) on DATE. I would like to inform that I was not able to pick up the card in person and hence, would really appreciate if the card can be delivered to the address "ADDRESS".
If possible, please do inform when the card has been sent out or if any further information is required.
Thank you so much!
What did the automated response say? Thanks so much. I checked my mail too. The pick up letter came from a do not reply mail. So I can't send anything
**Please note: This is an automated message.**
Thank you for contacting the Vancouver Citizenship Office of Immigration, Refugees and Citizenship Canada (IRCC). This confirms we have received your correspondence.
Please note: This email is for Canadian Citizenship Ceremony inquiries ONLY.
Due to the volume of emails we receive every day, we will only be replying to you if we require more information from you. If you are providing requested documents, please submit in .JPG or .PDF only. We will not provide you with a confirmation of receipt.
***If your email does not include your Application Number***
You must include your Application Number, Full Name, and UCI in the subject line and/or body of your email.
· If your enquiry is in regards to the Knowledge Test, please contact/email: DNCITVANTESTS@cic.gc.ca for assistance.
· If your enquiry is in regards to Hearings and Fingerprints, please contact/email: IRCC.DNVancouverCitizenship-CitoyenneteVancouverRN.IRCC@cic.gc.ca for assistance.
· If your enquiry is in regards to an interpreter and you were age 55+ on the date that you signed your application, you are responsible for providing your own interpreter if needed.
· If you require a Sign Language interpreter for the Citizenship Ceremony, please send us an email detailing your request along with your application number.
· If you received an invitation for a Canadian Citizenship Ceremony and you are out of the country with no specific return date, please be advised that you must be present in Canada to take the oath and become a Canadian citizen.
· If you are not able to attend your scheduled Canadian Citizenship Ceremony due to other reasons (with reasonable explanation) and would like to be rescheduled, please make sure you provide the date(s) of unavailability for when you CANNOT attend and you will be rescheduled accordingly. Please wait for another Canadian Citizenship Ceremony invitation which will be sent to you by email approximately 2-3 weeks before the ceremony date. We will only respond to you if we require additional information.
· Paper Citizenship Certificates are mailed out to Canadian addresses only 2-4 weeks after the citizenship ceremony date. We ask that you please wait 6 weeks after the ceremony to contact us if your certificate has not yet arrived.
· Citizenship E-Certificates can be downloaded from the IRCC Portal 2 to 5 business days after the citizenship ceremony date. Please contact our office for further assistance if you continue to experience technical issues in accessing the IRCC Portal.
Emails regarding file status will not be answered.
Any other general or specific application enquiries should be submitted via the IRCC Web form. Alternatively, you can contact our Client Support Centre at 1-888-242-2100. For more information, please visit our website at https://www.canada.ca/en/services/immigration-citizenship.html.
If you believe that your case is urgent, you can refer the to the following website for further information about what is considered an urgent request, how to submit an urgent request, and the supporting documents you will need to provide/prove your request is urgent:
https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-citizenship/become-canadian-citizen/apply/urgently.html. Each request is considered on a case-by-case basis.
Once your file is ready for the next step in the citizenship application process, you will receive an email notification. Please ensure to monitor your inbox, including the spam/junk folder, for future correspondence from IRCC.
Thank you for your understanding.
Vancouver Citizenship Office
Yeah tbh, I think the agent just told me do it to find a way out because he also doesn't have the answer to this...
Hey Guys, been following this tread as I was in the same situation like you. I got the pick up letter and didn't pick up and was waiting for the card to be mailed to me. I just recieved now my card at home. From toronto by the way and my card supposedly was at the Scarborough office. Didn't do anything other than wait as per the direction in their letter. Hope this brings a bit of hope to those in the same situation and still waiting