+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Is your permit still valid? this could one of the reasons to delay the processing of your application - Not sure though.
I thought of that too, my permit is valid until August. i hope that doesn't mean i will wait for another 4 months

APPLIED ON NOV 13TH, NOTHING YET
 
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