yusufray said:if the commence button is grey how then did you gain access to fill out your form.Did you receive any official document from the ministry?
That button only becomes greyed out once you have previously been in to your account and have an application in progress. As I said, after you've already started you must go back to your application through 'Mon dossier','Modifier ma demande' and not through 'Faire une demande'.
I don't know what you're talking about with 'official documents', there's no need to wait for anything - once you're in your account (which I admit is not easy), you can go ahead and fill out all the sections.