Hi everyone,
It took about 4.5 weeks to get my certificates from the Procura di Roma. I applied in August.
I emailed the office asking for instructions, and the next day, I received an email back with a document outlining the process including which documents to send, fee schedule and how to send payment etc...
I filled out the forms (one for the general certificate + one for the outstanding criminal proceedings)
Went to the bank and transferred the required amount. I also paid for the urgency fee for both certificates (I'm not sure you can order urgent processing outside of Italy).
I mailed the application to the Procura. In the envelope, I put the 2 complete forms, the instruction the office sent me, passport photocopy, the bank transfer receipt, one sheet explaining the breakdown of the payment I made, and a return envelope with my current address.
It took about 2 weeks to get the delivery confirmation from Canada Post. And in about 3 weeks after that, I got my certificates and 20 euros back.
I was so nervous it wasn't going to work out, but it's actually straight forward!
Good luck!!