No that’s not correct. A medical request is received only after your criminality check is completed. I have an exact same timeline and I ordered GCMS notes. My criminal, medical and eligibility is passed. Security check is not started.So, in this case, they are perhaps right. Cause your case might be still in the first stage of BG (criminal check) which generally take 7-9 month.
You will not receive a medical request until your criminality check is passed.