Hi all,
I applied through pnp on September 2015, got AOR december 3rd, RPRF email on april 22nd and on may 17th I received an e-mail requesting original police certificates.
The problem is I sent the original certificates and they are not accepting. I called and emailed immigration and explained that in Brazil we get the police certificates from the Police website. I also explained that I asked my brazilian friends who already live in Canada as Citizens or PR's and all of them sent the same certificates that I did.
Today I received another email saying that my certificates are not originals and I have to send the original certificates. They also included this awesome link to "teach me" how to get Police Certificates in Brazil :
cic.gc.ca/english/information/security/police-cert/central-south-amer/brazil.asp
It's amazing, the link they sent me has two options: if you live in brazil or if you don't live there anymore and guess what are the options to get the police certificate? TO PRINT IT FROM THE INTERNET, THROUGH THE LINK THEY SENT ME, EXACTLY THE WAY I DID.
I don't know what to do, I guess I should give up on my PR because I tell them I sent the originals, they say it is not original and send me the same link where I got the originals from. Really?