I just got this reply for my webform enquiry. Please below for their reply and my enquiry. This is very wague and irrelevant. Can someone please advise what this means?
Good day,
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
While examining your file, we were happy to notice that the situation you have reported in your Web form is now resolved.
Do not hesitate to contact us via the IRCC Web form for any other enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:
· Download application forms and guides
· Change of address
· Check your application status
· Help Centre
Sincerely,
Immigration, Refugees and Citizenship Canada
www.cic.gc.ca
Enquiry:
Hello - my application has exceeded the normal processing time of 16 months. I applied on April 25th, 2016. Could you please advise on the status of my application? I look forward to hearing from you. Many thanks in advance. Best regards,