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PHOTO SIZE PPR - HELP!

habibi007

Star Member
Aug 25, 2023
96
8
I just noticed that the picture is a few mm short of 50mm x 70mm (4 mm-5 mm) and my face height exceeds 36mm (around 43mm) in the photos that I submitted along with my passport. How strict are they regarding this? What should be my next step?
 

iSaidGoodDay

VIP Member
Feb 3, 2023
4,474
2,384
Kaneda
I just noticed that the picture is a few mm short of 50mm x 70mm (4 mm-5 mm) and my face height exceeds 36mm (around 43mm) in the photos that I submitted along with my passport. How strict are they regarding this? What should be my next step?
You can only wait for them to return your photo(if they do so). If you've not submitted yet, get the right one done.
 

habibi007

Star Member
Aug 25, 2023
96
8
You can only wait for them to return your photo(if they do so). If you've not submitted yet, get the right one done.
Hello, thank you for your response! I've already submitted. Today I checked my tracker and there's a ghost update. But no update on gckey. Is this a good sign?
 

iSaidGoodDay

VIP Member
Feb 3, 2023
4,474
2,384
Kaneda
Hello, thank you for your response! I've already submitted. Today I checked my tracker and there's a ghost update. But no update on gckey. Is this a good sign?
If you are referring to the date at the top right as a ghost update, you should know that it is a system update date and has nothing to do with an applicant's application. There are no bad outcomes of what has happened, the only thing that can happen is that you'll get your passports back without any stamps and you'll be asked to resubmit them.
 
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habibi007

Star Member
Aug 25, 2023
96
8
If you are referring to the date at the top right as a ghost update, you should know that it is a system update date and has nothing to do with an applicant's application. There are no bad outcomes of what has happened, the only thing that can happen is that you'll get your passports back without any stamps and you'll be asked to resubmit them.
Got it. Thank you so much. If you could help me with this other thing; Just noticed it says " May 13, we are reviewing additional documents you provided" though I never received any ADR nor submitted any. Is there a problem?
 

iSaidGoodDay

VIP Member
Feb 3, 2023
4,474
2,384
Kaneda
Got it. Thank you so much. If you could help me with this other thing; Just noticed it says " May 13, we are reviewing additional documents you provided" though I never received any ADR nor submitted any. Is there a problem?
At this point, nothing is a problem anymore. Let the system reports whatever it wants to report. Truth is that they finished your A11.2 check, background check and are satisfied with that. They can no longer issue you an ADR as your passports are under stamping.
 
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priya_98

Star Member
Dec 4, 2014
159
14
how to get rid of an error of "photo may be too bright or too dark" ? this error is keep coming while uploading picture to the portal. Photo looks fine to the eyes but this system seems having issues. anyone tips?
 

iSaidGoodDay

VIP Member
Feb 3, 2023
4,474
2,384
Kaneda
how to get rid of an error of "photo may be too bright or too dark" ? this error is keep coming while uploading picture to the portal. Photo looks fine to the eyes but this system seems having issues. anyone tips?
This is for PPR. The error you are getting is commonly reported by inland applicants, check other threads for uploading photo on portal email - there are many threads on the topic.
 

nollen

Newbie
Jun 12, 2024
2
0
Good evening everyone how are you doing,,I am new here I please need some help I am a nurse aid looking for job help me how can I go about this
 

habibi007

Star Member
Aug 25, 2023
96
8
You can only wait for them to return your photo(if they do so). If you've not submitted yet, get the right one done.
hey, would really appreciate if you could help me with this other query; I Received copr and passport, however, I just noticed that in my GCKEY account, biometrics are missing, they just disappeared, is this normal? some kind of glitch maybe? Is this a problem or not? Kindly advise.
 

iSaidGoodDay

VIP Member
Feb 3, 2023
4,474
2,384
Kaneda
hey, would really appreciate if you could help me with this other query; I Received copr and passport, however, I just noticed that in my GCKEY account, biometrics are missing, they just disappeared, is this normal? some kind of glitch maybe? Is this a problem or not? Kindly advise.
Congratulations. One thing though, your photos might create an issue for PR card. But that's another "IF they reject" problem, which may or may not happen. Just sharing it with you so that you don't get surprised IF it happens.

About the GCKey issue, forget GCKey. It is no longer relevant to you. All you need to do now is to land before the expiry of your CoPR with a valid passport. :)
 
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Shaheer428

Full Member
Feb 2, 2024
29
21
hey, would really appreciate if you could help me with this other query; I Received copr and passport, however, I just noticed that in my GCKEY account, biometrics are missing, they just disappeared, is this normal? some kind of glitch maybe? Is this a problem or not? Kindly advise.
Hi. can you clear something for me since you already done it? On the back, of the photos, the date format, which one you used? I know Canada uses month first, then day. Thanks.