Alem_alem said:
I just asked for INCOMING PHONE RECORD and my phone company says "i had to do it through a police... since it's for immigration purpose the police will allowed it."
What country are you applying through? Look at the Region Specific Guide for your country. If it specifically says there not to send in phone cards as proof, then don't send them. If it does not mention them, then you can use them.
Note: They are not considered good proof in any case; however, if you have nothing else to show calls, they are better than nothing. One forum member sent in her phone cards as proof of communication and had them accepted (one out of hundreds, though).
If you are going to use them, send them all - or photocopies of them all. Attach an explanation that you used phone cards to call your spouse. Tell them you tried to get the record of who you called, but the telephone company would not give you this record. If you contacted the phone company by email or letter, include this and their reply in your evidence to prove you tried to get the records.
Some phone card companies do allow you to print out a record of your calls. Start using one of these now. Skype records can also be printed out.