asking for a friend.
he received the following from Immigration.
A COPY OF VALID PASSPORT
Please be advised that you (and any family member in Canada that has been included in your application) must be in possession of a valid passport or travel document in order for us to finalize your application for permanent residence. SEND a copy of the bio-data pages of your passport or travel document to our office. If you are unable to obtain a valid passport or travel document, PROVIDE us with evidence and steps you have taken to demonstrate your efforts to obtain a passport or travel document.
1, it has expired, 2 the original passport is with cbsa. 3. their country embassy is closed due to covid.
what will they do at this time