We are a February 03, 2016 applicant from the Philippines. We are now at March 7, 2017 past the 12 months processing time. How do we go about contacting CiC for more indepth information? Case specific inquiries have failed us as well as GCMS notes do not give us any pertinent information. Is there a phone number we can use to talk directly now that we are past the processing times? Thank you for your help in this matter.