I have the exact same timeline as yours. I also mailed from Toronto.
I wonder why our application is still not approved on cic
Were you able to get hold of any CIC agent? For me, every time I call, computer lady says - "no agent available". I called to this number
1-888-242-2100
Update: I succeeded to find a CIC agent this time. She told me my passport is ready to dispatch. If I don't get within a week, call them again. However, there is no updates on my profile. (No email notification and no tracker activation)
P.S:
Passport sent from Toronto - July 4
Delivered to Ottawa - July 5
COPR - No notification yet
Return post tracker - Not activated