+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Mine's delivered on 7/12. Called 7/25 and agent said passport was received* on the 16th and is in queue for visa printing. Told to expect ~2 weeks starting from the 16th and to call back if no news after that.

* note that there is a difference between delivered/received by the sorting facility vs. received/opened by the visa printing crew
Thanks for the info.. so any change in your gc key account or still waiting?
 
Hello everyone,
I sent my passport to Ottawa on Jul 08th, and passport was delivered on Jul 10th. There is no updated information up to now. Does anyone have the same timeline?
 
Hi..i just called they told me my file is complete in foss a d passport will be dispatched right now...when will return tracker be activated thnx