+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Did you call?
I didn't call anymore because they already sent us an email asking for my husband's return envelope. We just paid for the shipping label and his passport will be received after 1-3 days since we opted for 'priority'. Thank you!
 
Passports submitted to Ottawa on Mar21 and delivered on Mar25.
Approved March 29
Received Apr 8.

They didn’t scan my pacagke in Ottawa, it took a while to get activated then. But at the end it all worked fine!!
 
PPR required: March 26
Passport sent :March 26
Ottawa received: March 27
Return tracker activated: April 8
Passport received: April 9
 
Hello guys, i sent my passport on 29 march.
my application was approved on 4th April as per voice command.
but my return tracker is still not activated.
should i call them or wait for few more days?
 
Hello guys, i sent my passport on 29 march.
my application was approved on 4th April as per voice command.
but my return tracker is still not activated.
should i call them or wait for few more days?
Same here. I am really worried right now. Mine was approved on April 3rd and still no return tracker activated yet
 
PP request: 28th March
PP sent: 29th March
PP received by CIC: 1st April
Approval came: 4th April

Till then the tracker is not activated yet.
 
Hi,

I am CEC inland, in Edmonton.

My timeline :
Ppr April 2nd
Passport sent on April 2nd
Passport recieved on April 3rd
Application approved on April 9

Currently waiting for the return copr, but I forgot to write the tracking number :(

I hope I get an appointment or I will be able to get one... crossing the US border really scare me and it is 6 hours drive.
All of my friends had to send passport in Ottawa and they got an email right away for an appointment... I did not yet so I am stressed. I know we can call them but I heard it is long...
 
PP request: 28th March
PP sent: 29th March
PP received by CIC: 1st April
Approval came: 4th April

Till then the tracker is not activated yet.
You have the exactly case as mine. Please update when your tracker activated. I have a flight next Tuesday. I am afraid that the passport will not be returned before I go.
 
Just called both the visa office and Canada post

according to the visa office, they put the passport in the delivery bin on Monday
According to Canada post, it will take 2 business days from the time they put it on the bin for tracker update.
After the tracker update, it will take 1 business day to receive the passport

Expecting the passport by this Friday
 
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Just called both the visa office and Canada post

according to the visa office, they put the passport in the delivery bin on Monday
According to Canada post, it will take 2 business days from the time they put it on the bin for tracker update.
After the tracker update, it will take 1 business day to receive the passport

Expecting the passport by this Friday
Wish you have the passport before the flight. Yeah I hope the passport will be delivered as schedule. You just called the visa office? So like they said your passport had been dispatched or something like that?
 
Just called both the visa office and Canada post

according to the visa office, they put the passport in the delivery bin on Monday
According to Canada post, it will take 2 business days from the time they put it on the bin for tracker update.
After the tracker update, it will take 1 business day to receive the passport

Expecting the passport by this Friday

Canada post did not scanned my package once CiC posted in Ottawa, so my tracking was not activated. 2 days later there was an update saying passports have arrived in Winnipeg! Than I’ve received them the day after.
 
Canada post did not scanned my package once CiC posted in Ottawa, so my tracking was not activated. 2 days later there was an update saying passports have arrived in Winnipeg! Than I’ve received them the day after.
What is your timeline exactly?