Passport procesed and ready to be picked up.....Or not?

[AtribecalledQ]

hi all. I'm in the final stage of the application process - we applied for the visa at the vfs global location in manila last month. It took about 1 week for it to processed as we recieved both a text and an email saying it was dispatched from the Canadian embassy and ready to be picked up. Unfortunately my wife has both school and work and was not able to pick it up immediately. about 5 or 6 days after my wife recieved a text saying the her application was "deficient". Told me to contact the vfs helpline but it's impossible to get to talk to someone I called almost 30 times.

Has anyone heard of this? It doesn't make any sense as they said it was ready to be picked up and mentioned no problem. Why would it have problem after it was processed and be ready to be picked up? Also I thought it was weird they didn't email me about any problem even thought I recieved the email telling me it's ready to be picked up.

Any opinions would be helpful , have hopefully my wife can pick it up in the next few days

 

[Aquakitty]

Are you talking about a passport request for PR? That seems very fast turn around.... I'm thinking it was deficient from the start but they failed to give you the right information. Or, perhaps it was an erroneous email text. I think her going to the embassy would be the easiest way to solve this. There is a checklist I think, look it over. Sorry, not well versed in PPR through VFS global.

 

[AtribecalledQ]

Thanks for the reply. Well I thought it was odd that they didn't also send an email to me about this deficiency. I hope it was a mistaken text because the things that my wife needed to bring were pretty simple

 

[profiler]

Are you talking about a passport request for PR? That seems very fast turn around.... I'm thinking it was deficient from the start but they failed to give you the right information. Or, perhaps it was an erroneous email text. I think her going to the embassy would be the easiest way to solve this. There is a checklist I think, look it over. Sorry, not well versed in PPR through VFS global.

Was it a visitor visa???

 

[Aquakitty]

Was it a visitor visa???

Looking at his post history I believe it was PPR.

 

[profiler]

Looking at his post history I believe it was PPR.

Timing and return time seems way off...

No letters from CIC?

 

[MrLucky]

There is a post in his post history from Dec 13th that states they are a March applicant and just received the passport request email the week before.

 

[AtribecalledQ]

Timing and return time seems way off...

No letters from CIC?

Hey sorry yeah it's a permanent resident visa for my wife, family sponsorship. they asked for the passport request on December 11th and my wife applied for it like 2 weeks after around Christmas I think. It was about a week and a bit when they said it was ready to be picked up....Does that seem too fast? I haven't gotten any emails and I haven't seen a letter yet

 

[Survivor27]

hi all. I'm in the final stage of the application process - we applied for the visa at the vfs global location in manila last month. It took about 1 week for it to processed as we recieved both a text and an email saying it was dispatched from the Canadian embassy and ready to be picked up. Unfortunately my wife has both school and work and was not able to pick it up immediately. about 5 or 6 days after my wife recieved a text saying the her application was "deficient". Told me to contact the vfs helpline but it's impossible to get to talk to someone I called almost 30 times.

Has anyone heard of this? It doesn't make any sense as they said it was ready to be picked up and mentioned no problem. Why would it have problem after it was processed and be ready to be picked up? Also I thought it was weird they didn't email me about any problem even thought I recieved the email telling me it's ready to be picked up.

Any opinions would be helpful , have hopefully my wife can pick it up in the next few days

Try the chat support. It's better though if you will try it by 730am or 8am Manila time to make sure that you will make it in the chat room as it gets filled pretty fast.

https://vfssupport-canada.mioot.com/miootdev/webclient/vertical/prechat.aspx?custID=A8080&skillID=23&url=http%3A//www.vfsglobal.ca/Canada/Philippines/&rurl=&time=1484553515191

 

[Survivor27]

hi all. I'm in the final stage of the application process - we applied for the visa at the vfs global location in manila last month. It took about 1 week for it to processed as we recieved both a text and an email saying it was dispatched from the Canadian embassy and ready to be picked up. Unfortunately my wife has both school and work and was not able to pick it up immediately. about 5 or 6 days after my wife recieved a text saying the her application was "deficient". Told me to contact the vfs helpline but it's impossible to get to talk to someone I called almost 30 times.

Has anyone heard of this? It doesn't make any sense as they said it was ready to be picked up and mentioned no problem. Why would it have problem after it was processed and be ready to be picked up? Also I thought it was weird they didn't email me about any problem even thought I recieved the email telling me it's ready to be picked up.

Any opinions would be helpful , have hopefully my wife can pick it up in the next few days

Try the chat support. It's better though if you will try it by 730am or 8am Manila time to make sure that you will make it in the chat room as it gets filled pretty fast.

https://vfssupport-canada.mioot.com/miootdev/webclient/vertical/prechat.aspx?custID=A8080&skillID=23&url=http%3A//www.vfsglobal.ca/Canada/Philippines/&rurl=&time=1484553515191