+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Got below msg in their auto reply ( which makes sense)

If you have already submitted your passport to CPC-Ottawa for visa and/or CoPR issuance, please note that disruptions and restrictions due to COVID-19 may have an impact on processing times, and the current posted processing times may not be accurate. Please rest assured that your documents will be return to you as soon as possible.
 
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Tracking number finally got activated!

Passport sent: March 6th
Application Approved: March 13th
Tracking number activated: Mar. 27 4:14 pm
Still waiting for CoPR and passport
Congrats!
 
My passport delivered on 13th March to Ottawa. No updates on my application or return tracker yet.
 
Hi,
just wondering how you can check your tracker active? Does that mean your canada post tracking #?
He probably wrote down the tracking # of the prepaid envelope, if you have that number you can go to Canada post website and check there.
 
I sent my pp on march6. Received by d deter on march 9. Havent heard back at all. Its been three weeks:/
 
I sent my pp on march6. Received by d deter on march 9. Havent heard back at all. Its been three weeks:/
That’s the case with almost everyone who sent passports in the second week of March. I think CPC Ottawa is operating only with essential staff at this time. It’s gonna take a while.
 
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That’s the case with almost everyone who sent passports in the second week of March. I think CPC Ottawa is operating only with essential staff at this time. It’s gonna take a while.
as others i did email them today was hoping for something this monday but nothing so far even my online status hasnt changed to approved:S
 
AOR Aug 3
PPR Mar 3
VO Edmonton
Passport received by CPC Ottawa on Mar 9 (according to Canada Post)
Forget to write down return envelope tracking number.
No updates till now.
Contacted IRCC through web form and said it's still in processing bla bla.
 
AOR Aug 3
PPR Mar 3
VO Edmonton
Passport received by CPC Ottawa on Mar 9 (according to Canada Post)
Forget to write down return envelope tracking number.
No updates till now.
Contacted IRCC through web form and said it's still in processing bla bla.
I submitted a web form as well, haven't heard anything.