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@xhxixffxy247 Do you know how long after counterfoil exactly did they ship passport back? I need the passport for some documentation reasons in 3 weeks and trying to have an estimate
The process in the UK is faster. They use VFS service. They got their passport back in 1 week after submission. Ottawa office is the slowest from what I know.
 
@Sasha712 @xhxixffxy247 Do you guys see counter foil generation in your IRCC account??
Unfortunately I got an email today saying "new photos required" (2 weeks after my passport was delivered). I honestly don't why they were rejected (i went to a photo studio last time). Anyways, I've retaken the photos and even measured them with a ruler LOL so hopefully they accept the new ones.
The new photos should reach Ottawa tomorrow.
 
Unfortunately I got an email today saying "new photos required" (2 weeks after my passport was delivered). I honestly don't why they were rejected (i went to a photo studio last time). Anyways, I've retaken the photos and even measured them with a ruler LOL so hopefully they accept the new ones.
The new photos should reach Ottawa tomorrow.
Same thing happened to me. Almost a month after passport was delivered. New photos got to them last Thursday. Still waiting on update.
 
nope :( do you know if there's any way we can contact them? I tried calling IRCC +1 (800) 267-6788 but all agents are busy