Hi, I need urgent support from you guys, we are in the USA and our passports are with CPC Ottawa since Sep 6th, 2022, we need to travel to India next month, below is my timeline, please let me know how soon to expect back the passports and any better way to contact IRCC other than the web form.
Sep 2020: Upfront Medical Done
Oct 2020: AOR
Nov 2021: Medical Passed
July 2022: Raised web form to add our newborn (DOB May 2022)
8th Aug 2022: PPR, but the daughter's name not showing in the portal, so we raise another webform
15th Aug 2022: medical request for our daughter
25th Aug 2022: medical passed for daughter
6th Sep 2022: passports received by CPC Ottawa
Raised webforms to ask for updates
28 Sep 2022: medical request for myself and my husband
7th Oct 2022: medical passed
Please let us know what to expect next, we really need the passports back asap.
Thank you all for your time.