It’s not a renewal but a new application every time. Processing depends on location and profile. How much time has she spent in Canada? How long has she been in her home country? Does she have any medical conditions? If she spent time in Canada did she ever access healthcare?
I applied for my mother's super visa application (renewal) on 26th May. She had super visa in past and expired because of the passport expiry. So, we applied again.
She has been in Canada twice and stayed 1 year 3 months in first trip and 1year 10months in second trip. She accessed healthcare once because of the knee pain.
I recently contacted IRCC as there was no moment in the file and we provided upfront medical and IRCC agent told that her medical looks passed but not updated by visa officer. Second time I called them last week for the update on file and IRCC agent told that he has left a note for the visa officer.
Do you see this is a issue?
Thanks!!