well... it's true... i wrote and e-mail to CPP-O and received an automated response within 48 hours:sibnadian said:ON some forums, it says that they usually reply to emails within 48 hours. I wonder if it is true.
We have received your email sent to the Case Processing Pilot - Ottawa ("CPP-O") and
will respond to it shortly.
Please note: if the information requested is available on our website at www.cic.gc.ca<http://www.cic.gc.ca>,
or your application is still within standard processing times
(www.cic.gc.ca/english/information/times/index.asp<http://www.cic.gc.ca/english/information/times/index.asp>
\\http://www.cic.gc.ca/english/information/times/index.asp<http://www.cic.gc.ca/english/information/times/index.asp%20\\http://www.cic.gc.ca/english/informa>), we will not provide a response to your message.