To those who have a hard time linking their application to their GCKey account, here is what the IRCC customer service told me in linking the application:Thanks for your response. I still can’t link it, still saying error, so frustrating. The portion for what category I picked permanent residence, sub category I picked family class parents and grandparents. I filled in application number. The portion for names can’t be filled out. I proceed to applicant information and filled everything out, but still tells me error. I believe am not filling it out properly.
1. Make sure that the Last Name is CAPITALIZED.
2. On the part where you put the number of family members, put the NUMBER of ADULTS in the box (if spouse DIDN’t co-sign, EXCLUDE them). On my application: I have 3 kids, my wife as a co-signer, my self, and my mom (dad deceased). This was where I messed up as I kept putting 6 as the number. It should just be “3”.
I finally linked my mom’s application and able to see the progress.