Hi guy, this is Oct 2023 applicant.
My parents did medical exam in 2022 for their super visa. Now they requested it again. So I sent them the old one again. Now the profile is updated to this that they didn't receive the result from us. What should I do? Please advise. Should I call them again?
My best advice will be for your parents to go and do new medicals. If the 2022 medicals they did were still valid, IRCC would not have sent a new medical request. Again, the earlier they got the medicals completed, the better. Otherwise, IRCC may be left with no choice than to make a decision based on information available on file; an outcome that might not be favourable. Good luck!