Good day. I have a representative so I usually check the status of the application via the automated phone number or IRCC. All this time I have called and nothing has started except for background check. Yesterday I called and everything was the same ‘not started yet’ but the message didn’t include any mention of the background check not even in progress or not started any suggestions of what can be happening here? For more info I applied on Dec and received AOR March 3rd, nothing more.
Could you please let me know the contact number and the options you are selecting from the main menu , I tried several times last week could not get to a representative.