I submitted application for both parents Nov 2022. No AOR received yet. File was moved to Vancouver office. We messaged using the portal and got a reply saying:
"We verified the information you provided and can confirm that your application is still in process.
The responsible office will review the documents that have been received and you will be contacted if further information is required."
When I check the application status online using the online tool, the status doesn't show. It says "We were not able to identify you using the information you provided" is there any other way to check the status online other than the online tool?
Its been more than 24 months. Anyone on the same boat?