So sorry, and they didn't say what part is incomplete. Usually they state who they need which applicant needs the form. Have you checked your online portal as well?Hi Everyone, i submitted my application on Nov 6 2021, and on feb 3 i got an email saying my application is incomplete and i have to fill additional family information form. We send the documents they requested on feb 10. Now today, again i received an email asking for the same additional family information. not sure what to do . did anyone face this issue? do we have to fill additional family info for the person sponsoring as well? any info will be helpful