yes, BlueDart-DHL courier service picked up my parent's passports yesterday (Saturday Evening Indian time). Just followed the instructions in the Information letter we received form IRCC- I went to
https://www.vfsglobal.ca/canada/ and requested/registered passport pick-up drop/ (2 way courier). They sent confirmation emails when we register (Had to register separately for each person), then received emails with payment link, I paid (approx.. 1700 INR each) then received AWB (Air Way Bill #s). For safe side, we have updated using webform stating that we are using VFS service. Packed passports and other requested docs. Only took less than a day for requesting, payment and package pick-ups. They are sending to Bengluru VFS, asked for the name the VFS office where we did bio-metric, that is Bengluru. So, I believe we have to use same VFS office where we did biometrics. Had to send separate packages for each person .For my case, shipped 2 separate packages, one for my father and another for mother.