I have the same problem. Bio done on Sept 30 in Minneapolis and still shows as not received. I uploaded the acknowledgement receipt we got from the center & they sent an email acknowledging receipt.Hi,
Please help!
My in-laws got their Bio done almost a month ago. I can see the Bio info (Bio Number, Date, Expiry) in my CIC. However, under the application status (in Mycic) it says We have not received your fingerprints. Check your biometrics request message below for details.
It should be completed in my opinion. Right ?
Does anyone else see the same thing. Any idea why ?
Thanks!