**URGENT**
My parents got their PR in Dec 2021 and when we got their COPR we realized in the country of issue of their travel document (passport) it was mentioned Spain.
They are Indian Citizen but their last passports were renewed in Spain so it was our mistake we put Spain in the country of issue on the PR application but we never realized that it should be India, we only realized that when we saw it on COPR.
So we sent a request to amend the documents along with the Indian passport copy (the same passport that was submitted with initial app)
Today we got letter from IRCC stating the request has been refused because the information is as per our origibal application.
As well as they mentioned a line “In addition, your crime conviction information has already been updated and reflected in your TRP application”
This is freaking us out, what do they mean by this, it was not misrepresentation, since we submitted passport copies along with the application, it was genuine mistake that we thought country of issue is actual “place of issue”.
Does anyone know what do they mean by that line.
Please advise!
I am so worried
Here is the whole letter
“”We have now completed the assessment of your request to amend your Confirmation of Permanent
Residence (IMM5688, IMM5292 or IMM1000). Unfortunately, your request to amend the RAVEL
DOCUMENT COUNTRY OF ISSUE from
'SPAIN' to 'INDIA' is refused.
Please refer to the instruction guide (IMM5218) for amendments and corrections that can be made.
The documents completed for your admission to Canada as a permanent resident were issued based on the
information you provided at the time of your landing, including the passport you initially provided. In
addition, your crime conviction information has already been updated and reflected in your TRP
application.
Following the examination of your request, we are not satisfied that an error was made in recording your
information. Please do not resubmit your request unless you have additional evidence that an error was
made in recording the information provided to Citizenship and Immigration upon original application for
Permanent Residence. The issuance date of the documents supporting your application for an amendment
must be dated prior to the issuance date of the Record of Landing.”