I understand your anxiety, simple google search:
J Joynt is indeed a CIC employee, s/he has received applications in the past
e.g. post 181 on this forum / top post on this link
https://www.canadavisa.com/canada-immigration-discussion-board/threads/ppr-to-copr-journey-ppr-in-jan-feb-19.610143/page-13
see if you can track J. Joynt on linkedin/ facebook / twitter etc if you want to stalk further...
Joynt is a French last name, so check most common quebecois first names starting with J. e.g. Jacques if male / Jacqueline if female
Will give you something to do...