Thanks for the reply. Airline staff confirmed with CBSA at the airport that the visa is showing revoked. There were other families too who had the same issues and could not board the flight. They have now returned home from the airport which is really unfortunate that they could not travel. Even after waiting for 3.5 yrs for PR for parents and getting PPR request, getting COPR, stamped Visa to travel on the passport, it is STILL not over!. So, please be careful all!
Who would have thought that the valid visa stamped on your passport is actually not valid? :-(
Next steps?:
1. I have submitted the webform but we all know they take 3-4 weeks to respond. Is there any IRCC contact number? Their 1 yr medicals are expiring on Nov 18. Looks like we will have to go through the same drill of getting medicals again.
2. If my parents visit the Canada Embassy at Delhi tomorrow, do you think it can help? Will the embassy guys even talk to them by just visiting (unplanned)?
Frustrating to the core!