Feel sorry about your situation. How pathetic. The pgp-19 process gone out of control. They better freeze new applications and clear backlog.Thanks - I already submitted 2 web form's for portal link since last 7 months - Got ATIP/GCMS notes - Canada address has been updated since 22 Nov 2021. I called CIC and asked them they said everything is good and you just need portal link.
Now i have lost all hopes of portal link and My mom is on tourist visa, so she would be travelling back to India - Not Sure India VFS will accept 7 months old PPR letter or not - Not Sure if anyone in this forum tried this