Hi,
I am the sponsor. Just replying on her behalf. I always filled and sent forms on her behalf. The 1st time she entered Canada was maybe 16 years ago. I hope I can find the date.
Yes, her old pssport might have the stamp of that entry date.
I have also done everything on behalf of parents but I was reading that portal can only be accessed by the applicants and no reps allowed.
So i am confused, maybe i can have them do it but helping them througout.