Hi Guys, its been a while since I posted something on this forum. I am in a situation and wondering if anyone from Delhi, India has encountered similar situation or dealt with.
So the concern is, I applied for my parents visa under PGP2019 and finally they had their second medical done in August 2021 and received passport Stamping letter in September. As instructed in the letter, my dad made one package and when the Blue Dart (courier) person came he opened the package and made it into 2 packages. Since my mom was there to hand the package and she just followed what courier guy said. While creating another package (by courier guy) the courier person didn't keep my mum's picture in her package but instead kept it in my dad's. Now dad received PR stamp but mum's passport is returned mentioning she didn't provide the pictures and instructed to provide the pictures with her passport. Her pictures are also sent back with dad's stamped passport. Since last 2 weeks, I am trying to connect with VFS GLOBAL but they are just going in circles and not telling what are the next steps. Does anyone knows what are my next steps? Do I need to pay for another Rs. 1600 and have someone pick this up or can my dad simply go to VFS office and deal there? BTW, there was a link which was provided in the letter but that link is broken and not working. Thoughts?