Yes but in that case do I need to submit the passport to Islamabad or just upload it online into the account and they will send the COPR.
Their letter is pretty vague giving both options but not explicitly stating which one applies in our case.
STEP 2: Passport Requirements – Determine if you need to submit your passport(s)
Determine whether you require a visa to enter Canada at:
www.cic.gc.ca/ENGLISH/visit/visas.asp (this link is useless)
Please note that if you or your accompanying family members are permanent residents of
the U.S.A and a holder of a passport which requires a visa to enter Canada, you are still
required to submit your passport(s).
If you require a visa to enter Canada, then submit your passport(s):
Please provide your valid passport or travel document and a valid passport or travel
document for each accompanying family member. An accompanying family member
must have his or her own passport or travel document.
There must be at least two blank pages in your passport(s).
Please note that permanent resident visas cannot be placed in Diplomatic, Official or
Military passports or travel documents.
All passports must be intact and not worn, torn or otherwise damaged; the laminate on
the bio-data page must be securely attached. Each page must be securely affixed to the
passport; there cannot be any loose pages.
Your Permanent Resident document(s) will expire one year after the date of your
medical examinations or earlier if your passport or the passports of your spouse or
dependant children (if applicable) expire on an earlier date.
If you do not require a visa to enter Canada:
Please submit one photocopy of the photo page and any pages containing amendments
of the valid passport for you and one for each accompanying family member.
Your Permanent Resident document(s) will expire one year after the date of your
medical examinations or earlier if your passport or the passports of your spouse or
dependant children (if applicable) expire on an earlier date.
Please note that you cannot use a Diplomatic, Official or Military passport to travel to
Canada to become a permanent resident of Canada. You must be in possession of an
ordinary passport.