@MesadCan you give us a general idea what you wrote in the letter for biometrics negotiation?
I sent something like this using webform. Also called CIC and they sent it for me too.
my parents have lose/disappearing fingerprint. My parents' fingerprints also do not work at the local bank (which told them it uses new IDEMIA/MORPHO devices made in France). These devices capture 90% of the people fingerprints and unfortunately my parents fall within the 10%. Also I checked with the vac centre in dubai (where they did the original fingerprint ) and the vac centre informed me that they never had this issue, hence it must be lose fingerprints for both my father and mother. I appreciate if you can accept the current fingerprints with the existing quality considering the above possible cause and also that there is no vac centre in XXXX country/province hence it is not just a matter of the bio fee but the travel difficulties and fees. If not can you pls kindly extend the deadline as the request was only sent to mycic account and I missed it"
Last edited: