Hi! My parents are here in Canada via SuperVisa since 2017. We received a letter saying that their application will be processed at CPC-Mississauga. They have done and passed their medical. They were not requested to submit biometrics. Then, we got a request for additional documents such as IMM5562 Supplementary Travel Info, their resume, police clearance - all of which were submitted on Oct 31. They have acknowledged receipt of these documents on Nov 13. Today, we received a letter saying that their application will be transferred to the visa office in Manila (Philippines).
I am a bit confused why my parents’ application is transferred to Manila, when they are living here with me in Canada? Is this the usual process after medical has been passed along with additional documents?