I called today again and the agent told me your application looks fine but no progress since 2 weeks ago that I called. He said that they have not even started to review my income eligibility!
He confirmed that pre-assessment is done for every applicant which is bullshit and 90% of the applications take 2 years to process lol
I really don't trust them any more
Lol I called today. She told me everything is fine with your application. But sometimes they have to do some extra checks. They have to request some additional Information which makes u see in process for longer time. She also said u see other people getting it withi days is because everyone's history is different.