Hopefully my file will be retouched by the vo sooner. Also from the email I noticed that it was sent from Mississauga. Does it means that my local office is Mississauga not Hong Kong or Beijing? My parents are with me in Canada.What I noticed in tracker is anyone with additional documents normally does not have ecas available. May be the reason is that the officer will first review requested documents before marking application as complete. Once marked complete, you will be able to see the ecas.